What? The modules were a great learning tool in terms of getting exposure to how to become an effective preceptor. I have always been blessed with great preceptors who have been very encouraging and supportive. In my application to the residency program, I had expressed my desire to become a preceptor in the near future. I hope I can be a role model for someone and make a difference!
Pre-Course Reflection Form (Available on E-Tips website: http://www.practiceeducation.ca/courses/file.php/2/Printable_Docs/PREcourse_Reflection_Forms_ETIPS.pdf).
Post-Course Reflection Form (Available on E-Tips website: http://www.practiceeducation.ca/courses/file.php/2/Printable_Docs/POSTcourse_Reflection_Form_ETIPS.pdf)
These forms could not be saved and uploaded after filling them in, so I have typed my responses to the questions in the word document. It contains both pre and post course reflection:
Now What? Outcome of the event, what changes if any do you intent to make in my role as a practice educator as a result of this program?
A conflict may interfere with the effectiveness of learning and teaching. There are different sources of conflict and sometimes is inevitable. Since high school, I have never taken a course which discussed conflict resolution skills until E-Tips. These tips would be handy in work setting as well as in personal life when a conflict arises.
Resolving a conflict:
I found the following the strategy described in the module on how to communicate assertively helpful:
D: Describe the situation rationally and briefly
E: Express your feelings about the situation
S: Specify desired changes
O: Outcome or results that may occur
Key Message: Be as clear as you can about your expectations and check your student’s understanding of your expectations.
Conflict Management Styles
Collaboration is the best style as it is a win-win for both the parties
It is important to:
• Stay ‘cool’ Manage Yourself
• Be clear about your own intentions. What do you want to accomplish?
• Focus on intended outcomes
• Watch yourself (be an observer) and notice your own internal and external language
• Don’t vent. Describe your feelings without judging or blaming
• Take a break if you feel yourself losing clarity
Discuss the conflict in a positive way
Try to look at conflict as a learning opportunity and don’t let it go unresolved.
Reflecting upon myself as a teacher is very important as well. I will make sure that I ask the student for feedback on regular basis as well and understand how he/she would like me to assist.